Privacy policy

We, SHINEFY Corporation are committed to protecting the privacy of our visitors and members. The Privacy Policy sets out the following information that it may collect and how we can use the same to better serve visitors and members while using our website www.SHINEFY.co and the mobile application.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our website and mobile application (the combined service), you agree to the terms of this Privacy Policy, this Privacy Policy may change from time to time. Please review the following carefully so that you understand our privacy practices.

If you have queries about this Privacy Policy, please contact us at info@SHINEFY.co

The information we collect:

Upon registering for a service (whether as a customer, partner, or service provider), a user profile is developed to further customize the user experience. The current required data fields are:

Email-password-name-mobile number-date of birth-gender-car-type-color-size

In addition, tracking information collection is made while navigating across our application or using the service, including, but not limited to, geographic regions. If you request wash through the service, the driver's mobile phone will record your GPS coordinates. When you use our mobile application, we also collect the device type and unique identifier, we only use this information for the sole purpose of providing you with the latest apps and features. You can also choose to upload images while using the site or the app, if you wish to do so, this may be viewable by car wash service providers so that they can verify your vehicle. You can remove or update the photos at any time by logging into your account. If you use our services through your mobile device, we will track your geolocation information so that you are able to view the car wash service providers in your area near your location, and set the location of your laundry, and our service providers can find the location where you want to wash your car. We will not share this information with other parties for whatsoever purpose and we will only use this information solely to fulfill your request.

To help us better meet your needs, we use "cookies" to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies can be disabled or controlled by selecting the preference within your web browser.

Users of the website and application should be aware that non-personal information and data may be collected automatically by virtue of the standard operation of the company's computer servers or through the use of "cookies". Cookies are files that a website can use to identify frequent users, and to allow the website to track web usage behavior. Cookies take up little space on your computer and cannot damage computer files. Cookies work by assigning a number to an old user outside the assignment site. Users should be aware that the company cannot control the use of cookies (or the resulting information) by third parties. If you do not want information to be collected through the use of cookies, your browser allows you to refuse or accept the use of cookies. However, there may be some features of the Service that require the use of cookies in order to customize the delivery of information to you.

Our privacy policy does not cover the use of third-party cookies. We do not have access to or control over these cookies.

All credit / debit card, data, and personally identifiable information will not be stored, sold, shared, rented or rented to any third parties.

website policies and provisions, application may be modified or updated from time to time to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to be updated regarding the modification to the website. Modifications will be effective on the day they are posted.

Some of the ads that you may see on the site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the site or on other sites through cookies, web beacons and other technologies to understand your interests and deliver advertisements that suit your interests. Please remember that we do not have access to or control over the information these third parties may collect. This Privacy Policy does not cover the information practices of these third parties.

How do we use your information?

Our primary goal in collecting information is to provide you with an enhanced experience when using the service. We use this information to closely monitor the service's most used features, to allow you to view your laundry history, store your credit card information with an approved payment partner, view any promotions we may currently run, price trips, and to identify the features we need to focus on, including in addition to usage patterns and geographical locations to determine where we should provide or focus the services, features and / or resources. We use the mobile information collected to be able to serve you.

The company uses your Internet Protocol (IP) address to help diagnose problems with our computer’s server, and to administer the website. Your IP address is used to help identify you and collect broad demographic data. Your IP address does not contain any personal information about you.

Customers service

Based on the personal information you provide us with, we will send you a welcome email to verify your username and password. We will also contact you in response to your inquiries, and in order to provide the services you request, we will contact you via e-mail, phone or application, according to your wishes.

Targeted or behavioral ads

Targeted advertising (also known as behavioral advertising) uses information gathered on an individual's web browsing behavior, such as the pages he visited or the searches he has performed. This information is then used to determine which SHINEFY ad should be shown to a specific individual on websites, for example, if you have demonstrated a travel preference while visiting a SHINEFY site, an advertisement from SHINEFY for travel-related programs may be displayed when visiting a site other than the SHINEFY site. The information collected is linked only to an anonymous cookie ID (alphanumeric number); It does not include any information that can be linked back to a specific person, such as name, address, or credit card number. The information used for targeted ads comes either from the SHINEFY or through third-party website publishers.

Your information

We do not sell, rent, or share your personal information or geolocation information. We will only use this information as described in this Privacy Policy.

The company may share aggregate information that includes unspecified information and log data with third parties for industry analysis, demographic characterization and to provide targeted advertisements about other products and services.

We may employ third parties as companies or individuals to facilitate our service, to provide the service on our behalf, process payment, provide customer support, provide geolocation information to our service providers, to host our employment application form, to perform websiterelated services (for example, on For example, maintenance services, database management, web analytics and optimizing website features) or to help us analyze how our website and service is used. These third parties have no right to access your personal information except to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information about goods or services that we think are of interest to you. You can, at any time, opt not to receive such communications by contacting those third parties directly.

The company cooperates with government, law enforcement personnel, and private parties to enforce and comply with the law. We will disclose any information about you to the government, law enforcement officials or private parties because, in our absolute discretion, we believe it is necessary or appropriate to respond to legal claims and actions (including but not limited to subpoenas), to protect property and rights of the company or any third party, to protect the safety of the public or anyone, or to prevent or discontinue the activity that we may consider, or pose a risk that we are, an illegal, unethical or legally enforceable activity.

We may use a third-party hosting provider to host our support section on the site. The information collected within this section of the website is subject to our privacy policy. Our third-party service provider does not have access to this information.

Security

The personal and geo-location identification information we collect are securely stored in our database, and we use industry-standard and commercially reasonable security practices such as encryption, firewalls, and SSL (Secure Socket Layers) to protect your information. However, with the effectiveness of encryption technology, no security system is impenetrable. We cannot guarantee the security of our database, and we cannot guarantee that the information you provide will not be intercepted while it is being sent to us over the Internet, and any information you send to the company you do at your own risk. We recommend that you do not disclose your password to anyone.

Inviting friends

If you choose to use our referral service to tell a friend about our site, we will ask of you your friend's name and email address. We will automatically send your friend a one-time email inviting him to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend can contact us at info@SHINEFY.co to request that this information be removed from our database.

Social media (features) and widgets

Our site contains social media features, such as the Facebook Like button and Widgets, such as the Share this button, or the mini programs running on our site. These features may collect your IP address, the page you visit on our site, and you may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.

Changes in Privacy Policy

We may update this privacy statement to reflect changes in our information practices, if we make any material changes. We encourage you to periodically review this page for the latest information on our privacy practices.

Payment Privacy

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. Merchant will not pass any debit/credit card details to third parties. Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (COMPANYWEBSITE.COM) cannot guarantee the security of any information that is disclosed online.

The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies to understand your interests and deliver to your advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Kindly remove any other statements that contradicts with the above statements.

Contact us :

(SHINEFY) P.O. Box (2453) Cairo Postal Code (11353), Nasr City , 15,One Katamya 117 Email : (info@ SHINEFY.co)